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Solutions

Concierge Package

Your Own AV Department—Without the Overhead

Vibe Concierge is your behind-the-scenes AV department. It gives you hands-off execution, ongoing support, and no tech headaches. Perfect for builders, schools, and enterprises that want it done right.
No more vendor chaos
We coordinate contractors, negotiate the pricing and handle the tech talk so you don’t have to.
Budget clarity, every quarter
See exactly where your AV dollars are going—and why it matters.
We’re your full fledged AV team on speed dial.
From design fixes to bid reviews, we’re your AV team on speed dial.

Don’t let your AV get outpaced by the project.

Overbuilt systems drain budgets fast
Underplanned upgrades lead to compatibility issues
One bad bid can lock you into outdated tech
Without expert oversight, timelines slip and quality suffers

At Vibe AV, we know how frustrating AV decisions can be—especially when your job already has enough moving parts.

That’s why we built Vibe Concierge: a premium retainer that gives you expert AV design, strategic planning, and ongoing support—like having your own AV department, minus the overhead. You stay focused on the big picture. We handle the wires, specs, and tech.
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Our Approach

We treat your system like it’s ours. If we wouldn’t recommend it to our own team, we won’t recommend it to you.

We’ve seen too many great teams stuck with bad tech—systems that looked great on paper but fell flat in practice. Here’s how we do things differently:
Plan like it’s ours

If we wouldn’t spec it for ourselves, we won’t spec it for you. Period.

Be your advocate, not your upsell

We don’t push product. We push for what’s best for you.

Design for what’s next

We stay ahead of trends so your system doesn’t fall behind.

What's Included

Priority Support

Get fast answers and hands-on help during business hours—plus emergency support when you need it most.

Quarterly Strategy Reviews

We meet every 90 days to keep your systems aligned with current goals and future needs.

30 Dedicated Hours of AV Design & Support per Quarter

Use them however you need: drawings, meetings, vendor negotiations, design tweaks—you name it.

Custom Industry Reports

Stay informed with expert insights tailored to your space, from AV trends to emerging tech.

Bid Negotiation Support

We review, vet, and negotiate AV bids so you get the right gear, from the right vendor, at the right price.

Contractor Oversight

We speak contractor fluently. Our team works directly with low-voltage and AV trades to keep things on time and in scope.

Our Guarantee

We don’t just consult—we commit. If you ever feel like our guidance didn’t save you time, money, or a major AV headache, we’ll meet with you personally to make it right—no excuses, no fine print. Because if you're not confident in your AV strategy, we're not doing our job.

What our clients  say about us.

“Jay, Joseph, and their team of installers, technicians, and engineers always take time to understand my project’s needs and budget and to design, install, and help maintain a top-rate system.  They are knowledgeable, friendly, flexible, and professional, and they take pride in providing high-quality customer service.  Thank you!”

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Greg Brooks, Ph.D., PMP®

Director, Media and Academic Technologies Services (MATS)

“LeChase has nothing but good to say. The opportunity our teams have had working with Joseph & Jay simplified the design/procurement process and streamlined the installation process during construction. They helped us make smart decisions without all the tech confusion inherent with a specialty trade.”

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Andrew McKay

Regional Operations Manager

Our Other Packages

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The Jetson Package helps you future-proof your AV systems with real strategy. Get AI-ready without wasting money on hype or trends. Built for teams planning smart, scalable tech environments.
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The Beacon gives you smart AV planning without the fluff. You’ll get clear insights, practical upgrade ideas, and zero guesswork. It’s like turning on a flashlight in the fog.
Your AV, Your Way

Smarter AV solutions with expert support from start to finish.

AV should be seamless, cost-effective, and built to last. We handle the details so you don’t have to.

Frequently Asked Questions

Do unused hours roll over to the next quarter?
No, the hours are reset each quarter to keep your AV strategy current and responsive. But we’ll always remind you before the quarter ends to make sure you get full value.
No problem. You can add hours at any time—or we can discuss upgrading to a custom Concierge tier based on your project load.
Yes. We’ll help evaluate options, explain trade-offs, and avoid overpriced or underperforming tech.
As involved (or hands-off) as you’d like. We lead the planning, coordinate with vendors, and handle the details—just keep us in the loop when priorities shift.
Nope. Concierge works just as well for retrofits, upgrades, maintenance planning, or making sense of a system someone else left behind.